Leading IoT software and device providers recognize the opportunity software and firmware updates offer to build customer relationships and reaffirm the value of their solution. Customers expect software providers to quickly address bugs and vulnerabilities, as well as deliver new features and functionality. Ensuring the update process runs smoothly, affects the correct customers and functions for devices which are deliberately not connected can be challenging, but this presentation will describe the way to successfully navigate this process.

4 Key Takeaways:

  • Understand the factors that are driving the need for professional software update solutions
  • Learn about the key capabilities of a software update solution
  • Learn how a software update solution can help you deliver value to your customers while protecting your revenue streams
  • Discover how critical update functions can be securely extended beyond the edge, to disconnected devices and systems

Scott Niemann
Principal Product Management

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