Aligning Stakeholders, Legal Readiness & Customer Engagement
Join our quarterly webinar series, "Software License Compliance Best Practices," where we'll explore the latest strategies and methodologies for ensuring compliance and addressing piracy and overuse.
Overview
In this insight-packed session, we’ll walk through the internal steps every software supplier should take before engaging customers on compliance.
We’ll explore how to drive effective, risk aware compliance conversations by aligning the right people, setting the right expectations, and ensuring your legal foundation is solid.
What You’ll Learn
- How to Identify and Align Key Internal Stakeholders: Learn which teams need to be involved—including Sales, Legal, Compliance, and Customer Success—and how early alignment leads to smoother, more effective customer conversations.
- How to Set Clear Expectations for Compliance Discussions: Discover how aligned messaging, thoughtful communication, and data driven reasoning build trust with customers and reduce friction.
- Legal and EULA Readiness Essentials: Understand the legal guardrails around usage and telemetry data, including what rights should be secured in your EULA (End User License Agreement) before any compliance outreach begins.
- Critical Pre-Engagement Client Checks: From contract status to account size and risk tolerance, uncover the internal insights you must gather before contacting any customer.
- Practical Best Practices to Strengthen Every Compliance Motion: Get actionable guidance you can implement immediately to improve cross team collaboration and drive stronger outcomes.
Why Attend?
Successful compliance outreach starts long before you speak to a customer. Without proper internal checks, coordination, and legal readiness, even well‑intentioned engagement can create friction—or stall entirely.
This session will provide you with the frameworks, tools, and best practices to ensure every outreach is informed, consistent, and credible. Join us to strengthen your compliance approach and empower your teams with clarity and confidence. Save your seat today.
Presenters:
Tommy Knowles, based in Southern Spain, is a Data Success Analyst with over 3 years of experience in software compliance and piracy investigations. He specializes in Telemetry analysis and Open-Source intelligence investigations.
Meishan Piao, Services Director for Revenera, is based in the Boston area has more than 12 years of experience assisting software publishers to drive new license compliance revenue across the globe.
